Owner of an old version of the Android app (prior to October 2018) and can't get proper access? :

Owner of an old version of the Android app (prior to October 2018) and can't get proper access? Print

Modified on: Mon, 21 Sep, 2020 at 9:11 AM

ARE YOU STILL USING THE OLD APP?

If the icon for the 'Points' section at the bottom of your app screen looks like the image below, you still have the old app (in the new app it looks like a house):

In October 2018 we launched a new version of our mobile app. For various technical reasons this is a separate app and not an update to the original. Please click the link below to update.

DO YOU HAVE NOTES SAVED IN THE OLD APP?

If so, and if you want to keep them, please do not delete the old app. Unfortunately there isn't an easy way to transfer them to the new app, but if you keep the old app installed, you can at least refer to them or copy and paste them into the new app.

Please click here to fill in our account restoration request form.

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Owner of an old version of the Android app (prior to October 2018) and can't get proper access? Print

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