FAQ
Got a problem with any of the JCM Digital products? Please search or browse our articles first. If you don't see an answer to your problem/query please ...
Wed, 31 Oct, 2018 at 9:36 AM
ARE YOU STILL USING THE OLD APP? If the icon for the 'Points' section at the bottom of your app screen looks like the image below, you still ha...
Mon, 21 Sep, 2020 at 9:10 AM
NOT SURE WHICH ACCESS LEVEL YOU HAVE? Please log in to your MoA app and click on 'My MoA' at the bottom, then 'My Account'. It should sa...
Fri, 30 Jun, 2023 at 10:24 AM
We currently have 3 digital membership levels: 'Lite' is free, and allows full access to the Lung channel plus other sample material. 'St...
Wed, 24 Apr, 2019 at 4:31 PM
New apps! (If you already are an owner of one of our old apps, please click here) We're pleased to announce that our new Android app has l...
Mon, 29 Oct, 2018 at 9:52 AM
In the latest version of the iOS app, you can do this via the 'My MoA' section of the app. From there, tap 'Sync with Online Edition'. You w...
Sun, 15 Dec, 2019 at 1:02 PM
PLEASE NOTE: This article refers to the old version of the Android and iOS app (prior to October 2018). You can register your app by going to 'My Mo...
Tue, 6 Nov, 2018 at 6:07 PM
In the new version of the app, we have tried to maximise the space available for text/videos by hiding the navigation bar, and moving certain elements to th...
Mon, 26 Nov, 2018 at 2:21 PM
1) Go to the 'My MoA' section (via the menu at the bottom of the screen) 2) Tap on 'My Point Groups' 3) Tap the '+' symbol to crea...
Mon, 10 Oct, 2022 at 7:50 PM