PLEASE NOTE: 

As an owner of a previous version of the app, you are not required to spend any more money to access the new version. 


Do you have the old app? 


If the icon for the 'Points' section at the bottom of the screen looks like the image below, you still have the old app (in the new app it looks like a house):



In October 2018 we launched a new version of our mobile app. For various technical reasons this is a separate app and not an update to the original. Please carefully follow the instructions below to update. 


If you still have the old app


1) Please open the old app and go to the 'My MoA' section. 


2) Register your details if you haven't done so already. You will need to know the email address and password registered here in order to restore your purchase in the new app. If you've previously registered but can't remember your password/can't update it, you can log out and re-register using a different email address.


3) Download the new app by searching 'Manual of Acupuncture' in the App Store/Google Play). Please make sure you download the free English version. 


4) Tap on the 'Login' button, and enter the details you used to register the old app. Our system should automatically give you 'Standard' level access, which is the equivalent of the old app you paid for. Go to the 'My MoA' section, then 'My Account' to check your membership level is 'Standard'. 


5) If this doesn't work, please contact us via support@amanualofacupuncture.com making sure you include a screenshot from the 'My MoA' section of the old app, and we can manually update your new account. Let us know which email address you have used for your account in the new app. 


6) Once you have the correct access level, you have the option of upgrading to 'Pro' level at a discounted rate, unlocking various new features. Click here for further information on 'Pro' features. You can upgrade either by logging in to our website and clicking 'Upgrade to Pro', or via an in-app purchase (use link at the top of the main menu in the app saying 'What is Pro membership?'). Your discount should be automatically applied as long as you are logged in and your membership is correctly set to 'Standard'.


If you've deleted the old app or can't open it


1) Download the new app by searching 'Manual of Acupuncture' in the App Store/Google Play). Please make sure you download the free English version. 


2) If you previously registered your old app and remember your details, go to step 4 above. If not carry on to step 3 below.


3) Tap on the 'New User' button, and create yourself a new account. 


4) Email us via support@amanualofacupuncture.com attaching a screenshot of your purchase history for the original app (here's how to find your purchase history for iTunes and Android). Please also let us know which email address you have used to create the new account, and we will update your access level to 'Standard' (the equivalent of the old app you paid for) as soon as possible.


5) Once we have updated your access, you have the option of upgrading to 'Pro' level at a discounted rate. Click here for further information on 'Pro' features. You can upgrade either via our website, or via an in-app purchase (use link at the top of the main menu in the app saying 'What is Pro membership?'). Your discount should be automatically applied as long as you are logged in and your membership is correctly set to 'Standard'.